Utility Rates

Utility companies charge utility rates to cover the costs associated with providing essential services such as electricity, water, waste management, and sewage treatment to homes, businesses, and other customers. The City of St. George Utility departments are non-profit utilities and strive to provide utilities that are extremely reliable and the lowest cost possible. These rates are determined based on various factors, including infrastructure maintenance and upgrades, operational expenses, labor costs, regulatory compliance, and investments in renewable energy and sustainability initiatives. By charging rates, utility providers ensure that they can continue to deliver reliable services while also funding necessary improvements to meet the needs of their customers and comply with regulatory requirements. Additionally, rates help promote conservation by reflecting the true cost of providing these services, encouraging consumers to use resources more efficiently.

CITY POWER SERVICES

Electric Base Charge
– This charge helps to cover the fixed costs of the city’s power company, such as making the services available upon demand, electrical infrastructure, meter reading & auditing, billing, customer service & maintenance of electrical services.

Electric Consumption – KWH charge is based on electricity usage and covers the costs to purchase and/or generate power along with other overhead costs. Various sized meters will have multipliers added to the meter to monitor usage. Your typical residential meter has a multiplier of one, meaning you take the usage figure and times it by the multiplier to get the total kWh’s used for the billing cycle.

Demand Charge – Demand Charge is based upon the highest peak kW electrical power use for a 15-minute period during the billing period. Commercial accounts only, residential customers do not pay a demand.

Residential Power Service:
This rate schedule applies to all residential electric services used for domestic purposes on the premises of any individual private residence, apartment, or dwelling and measured by a single meter at approximately 110 or 240 volts, 60 cycles. The shared areas (club house, pools, and so forth) of residential developments will be considered residential service if the area is exclusively used by owners/residents of the shared area and if the total connected load for the shared area does not exceed 30 kW.

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Small General Power Service:
This rate schedule is for single, or three-phase non-residential service supplied at the Department's available voltage through a single meter for all service required on the Customer's premises with a power requirement that is less than 50kW or 10,000 kWh during anyone (1) month of the prior twelve (12) month period. Customers subject to this rate schedule who fail to qualify under the above condition shall be classified as Large General Service regardless of the period of time during which they qualified under this schedule. Customers otherwise subject to this rate who fail to qualify under the above conditions shall remain on the Large General Service schedule until the next regular review of accounts is completed.

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Power Factor Adjustment: If the customer power factor is found to be less than 95 percent, the customer will be penalized 1 percent of the overall billing for each 1 percent below the 95 percent power factor.

Large General Power Service:

This rate schedule is for single, or three-phase non-residential service supplied at the Department's available voltage through a single meter for all service required on the Customer's premises by Customers with a power requirement of greater than 50 kW or 10,000 kWh during anyone (1) month of the prior twelve (12) month period. (It is also applicable to any customer who fails to qualify for Small General Service until the next regular review of accounts is completed.)

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Character of service: Alternating current; 60 cycles; single phase 120/240 volts; three-phase 120/208 volts, and other voltages upon permission of the City as specified in service policies and regulations.

Power Factor Adjustment: If the customer power factor is found to be less than 95 percent, the customer will be penalized 1 percent of the overall billing for each 1 percent below the 95 percent power factor.

Agricultural General Power Service:

This schedule is for three-phase non-residential service to water pumps that supply water to agricultural projects.

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Other Power Service:
Temporary Power Service: Temporary power will be charged at the Small General Service Rate.

Service Outside City Limits: Electric service fees/rates for those connected to the City Electric System but living outside the City of St. George incorporated area will be higher than the rates paid by those inside the incorporated area of the city, as determined from time by the City Council.

CITY WATER SERVICES

General Water Service Rate:

Water Base fee – Base fee helps to cover the fixed costs to the city’s water company, such as pumps, storage facilities, and distribution system. It covers the water system (city’s water pipelines and distribution of water) to the city’s customers.

Water Consumption – Accounts for the water used and is added on top of the Water Base Fee. The city has a tiered water rate system, which increases in cost the more water that is used. Various sized meters will have multipliers added to the meter to track the consumption. Your typical ¾” residential water meter has a multiplier of ten, meaning you take the consumption usage figure and times it by the multiplier to get the total gallons used for the billing-cycle.

The below tiered water rate structure has been adopted in part to encourage water conservation, but at the same time keeping rates competitive for indoor water use.

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CITY SECONDARY IRRIGATION SERVICE

Secondary irrigation water service is a type of water supply that is intended for outdoor water usage, such as watering lawns, shrubs, trees, or gardens. This type of water service is separate from the potable water supply that is used for drinking, cooking, and bathing, and is considered non-culinary or non-potable water. The Secondary Irrigation rate is 60% of the culinary water rates. Secondary irrigation water may be treated as reused culinary water or untreated well water, depending on the source of the water supply. However, it is important to note that secondary irrigation water is not currently treated to the level of culinary water, hence it’s not suitable for consumption or other indoor uses. While secondary irrigation water is currently only available in certain parts of the city, there is ongoing effort to expand its availability wherever feasible geographically.

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CITY WASTEWATER (SEWER) SERVICE

Wastewater utility service is a type of public utility that provides collection, treatment, and disposal of wastewater, also known as sewage, from homes, businesses, and industries. The wastewater is transported through a network of underground pipes to the City’s Regional Wastewater Treatment Plant where it is cleaned and processed to remove harmful contaminants and pollutants. The treated wastewater is then discharged into the nearby Virgin River and/or used for other beneficial purposes, such as secondary irrigation or industrial processes. The goal of wastewater utility service is to protect public health and the environment by ensuring that wastewater is properly managed and disposed of in a safe and responsible manner. The Wastewater charge is a flat fee for residential customers for the maintaining of the wastewater collection and regional treatment system.

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CITY STORM DRAINAGE SERVICE

Fee for maintaining and improving the City’s storm drain system (handling of storm water and runoff in the city.) It is federal mandate which now requires cities as large as St. George to have a system in place to manage this type of runoff. The storm drainage fee is charged per Equivalent Residential Unit (ERU). A resident unit is equivalent to one household. The fee goes to operating, improving, and maintaining the city’s storm water drainage systems.

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COUNTY RESIDENTIAL GARBAGE SERVICE

Residential garbage service is provided by Washington County Solid Waste District (WCSWD), but the city has been contracted to collect and remit the fees to the WCSWD. This fee covers two (2) garbage containers per household. Additional containers can be obtained through www.wcsw.org for an additional fee billed directly to the customer by the WCSWD.

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COUNTY RESIDENTIAL CURBSIDE RECYCLING (BLUCAN) SERVICE

Residential curbside recycling (BluCan) service is provided by Washington County Solid Waste District (WCSWD), but the city has been contracted to collect and remit the fees to the WCSWD. This fee covers one (1) recycling container per household. Additional containers can be obtained through www.wcsw.org for an additional fee billed directly to the customer by the WCSWD.

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FLOOD CONTROL AUTHORITY SERVICE

Fees are collected by the city and remitted to Washington County Flood Control Authority for maintaining and improving the regional drainage and river restoration projects. Flood Control Authority plans, mitigates, and funds regional water way flood control projects within St George, Washington, Santa Clara, and Washington County.

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WCWCD SURCHARGE FEE

The WCWCD Surcharge Fee is collected by the city and remitted to Washington County Water Conservancy District (WCWCD). Pays for regional water system (pipelines, water treatment and distribution of water) to the city. The surcharge is imposed for each water meter that provides services in the city. This requirement is a result of the city signing a Regional Water Supply Agreement with the WCWCD.

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The following is an official notice regarding the proposed WCWCD Excess Water Use Surcharge, which has been approved by the Washington County Water Conservancy District (WCWCD). As of January 1, 2023, existing water customers will be subject to an excess water use surcharge of one dollar up to ten dollars ($1.00 - $10.00) for each thousand gallons of water used that exceeds the designated monthly demand threshold for their.

 WCWCD EXCESS WATER USE SURCHARGE

Effective January 1, 2023, existing water customers will pay an excess water use surcharge in the amount of one dollar ($1.00) per each thousand gallons of water used that exceeds the designated monthly demand threshold for volume of water per meter size as shown in the table below. The typical resident has a 3/4” water meter size, with a monthly demand threshold of 36,000 gallons.

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WCWCD EXCESS WATER USE SURCHARGE ON NEW CONSTRUCTION WATER CONNECTIONS AFTER JANUARY 1, 2023

The monthly water use threshold is based on the date the users water impact fee was paid to the WCWCD. Residential water connections (paid WCWCD’s Water Impact Fee) after January 1, 2023, will have a rolling monthly demand threshold scaling from 8,000 gallons in the winter months up to 20,000 gallons in the summer months. The below tables reflect Residential customers on Potable (Culinary) Only customers and Potable (Culinary) & Non-Potable (Secondary Irrigation) customers.

Potable Only Residential Connections (Paid WCWCD’s Water Impact Fee) after January 1, 2023

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Potable and Non-Potable Residential Connections (Paid WCWCD’s Water Impact Fee) after January 1, 2023

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